FAQ
Answers to common questions about Keep Talking and Nobody Explodes.
General
Keep Talking and Nobody Explodes is now available on Nintendo Switch, PS4, and Xbox One! For a complete list of platforms, click here.
As long as the use is non-commercial (i.e. you are not charging players to play) and you purchase a license for each instance of the game that you wish to have running simultaneously, feel free!
We are frequently contacted by teachers looking to use Keep Talking and Nobody Explodes in their classroom. For more info on educational use, click here.
We offer educational discounts for the PC/Mac/Linux versions only. Please see our non-commercial licensing page for more information.
Absolutely! See our Video Policy for proof that you have our permission.
Probably! You can request a key here. Make sure to include information that will help us verify your account so we can confirm your request quickly. Thanks!
Please see our commercial license page for details about commercial use.
You can disable up to three modules when using "Free Play" mode. To disable a module, bring up the menu and click "Options" > "Accessibility" and select the modules you'd like to disable.
Note: Changes made under Accessibility only affect Free Play mode and will not change modules that appear in missions.
Our game is only available digitally. Some digital stores provide e-gift options:
- How to gift on Steam
- How to send gifts through Humble - You can purchase directly from our page by checking the "This purchase is a gift" on the widget (see below).
- How to send Xbox One games as gifts
Alternatively, we’ve seen people purchase a giftcard and print the Bomb Defusal Manual to give as a gift. You can also purchase the Collector’s Edition of the Bomb Defusal Manual (and other gifts) from Fangamer.
We do not have any plans to support move controllers for PS VR.
Support & Troubleshooting
If you purchased using the Humble widget on our site and have yet to receive a key, please try Humble's key resender tool here.
If you are still having an issue with your purchase, you will need to contact either Humble Support.
Perform an integrity check on your game to make sure the game was downloaded properly. This is a quick way to resolve a lot of common problems. You can find instructions on how to perform an integrity check here.
Please make sure that you are running the latest Oculus software found here. Note that VR is not supported on Mac OS X.
If you are running from Steam or the non-DRM version you will need to enable Unknown Sources in Oculus Home. To do this follow the instructions here.
Make sure that your graphics card drivers are up to date and that you can run other content properly from Oculus Home.
If you are still having problems, please let us know at support@keeptalkinggame.com and we'll help you the best we can.
There is a "Second Screen: Mirror" option found in the Graphics settings that can be turned on for broadcasting gameplay. You can also view the manual on the desktop window by switching the Second Screen to "Manual".
- Open Oculus Home in Desktop (2D) mode.
- Go to your Library and under the "Installed" section, find "Keep Talking and Nobody Explodes".
- Right click on the icon and choose "Start in Desktop Mode".
We are a small team with limited Linux knowledge. We've tested the game in Ubuntu 16.04 and SteamOS. If you are using a different distribution or have an uncommon configuration, you may need to rely on the Linux community for support.
If you are not able to find a solution, you can reach out to us at support@keeptalkinggame.com. We will do our best to help you solve the issue.
Note: The Linux version doesn't support VR but it has all of the other game features including mod support through the Steam Workshop.
One of the most common causes of crashing is a lack of recent video card drivers. Please ensure you have updated your drivers recently. If you need instructions on how to do this, please see this page.
If your drivers are up to date, check to see if you have the "Citrix Indirect Display Adapt
Make sure to disable any third-party overlays, such as FPS counters. The most common is AMD's Raptr Gaming Evolved overlay, which is often installed as part of your video card driver update. You can find instructions to disable the Raptr overlay here.
If you do not have any overlays enabled and are using an AMD mobile graphics chip, you may be able to resolve the problem using the steps found here.
Are you running Windows? The 2017 Windows 10 Fall Creators Update has caused users with certain graphics cards to experience this problem with Unity games. Changing the scaling mode of the graphics drivers has fixed this problem for many players.
For Nvidia:
- Open the Nvidia Control Panel.
- Under the "Adjust desktop size and position" tab, Select "No scaling".
- * Optional: Selecting the "Override the scaling mode set by games and programs" has also worked for some players.
For AMD:
- Open "Radeon Settings".
- Under "Scaling Mode" select "Full Panel".
For Intel:
- Under Control Panel, switch the 'Scaling' option to "Maintain Aspect Ratio".
That's not good!
We're here to help. If you send us the files we need, we'll do our best to get back to you as quickly as possible. Here's where to locate them based on your operating system and where you got the game:
Step 1: Locate files
Windows
Collect two files from the locations below:
Find the DxDiag File:
- Press the Windows Key + R (at the same time).
- Type in DxDiag and press Enter to run the DirectX diagnostic tool.
- Click "Save All Information" and save the file somewhere, then attach it to your email.
Find the "logsktane.log":
Steam:
- %userprofile%\AppData\LocalLow\Steel Crate Games\Keep Talking and Nobody Explodes\output_log.txt
Oculus Store:
-
C:\Program Files (x86)\OculusSoftware\steel-crate-games-keep-talking-and-nobody-explodes\Keep Talking and Nobody Explodes\ktane_Data\output_log.txt
Mac OS X
Use the menu in Finder to select "Go" -> "Go To Folder..." and find the "Player.log":
- ~/Library/Logs/Unity/Player.log
Linux
Find the Player.log file here:
- ~/.config/unity3d/Steel Crate Games/Keep Talking and Nobody Explodes/Player.log
Step 2: Send us your files
Send us your files, and help will be on its way!
Attach the files to an email along with a description of your problem and send it to support@keeptalkinggame.com
We'll help you out.
Steam Workshop Mods
The term "mod" describes a modification to the game that was created by the community. Mods add new game content such as modules, bomb casings, missions, and more.
You can access the mod manual pages in-game by opening the mod brochure on the desk. In the top right of the mod brochure, select “Mod Manual Folder”. A window will open. Select the “ModsOnlyManual.pdf” to view the mod manual pages.
You can find our mod kit and information on how to get started here.
All PC and Mac versions of the game (including the Humble and Oculus Store) support modding. However, the Steam Workshop is necessary to find community-made mods and is only available in the Steam version.
All other platforms do not support mods due to technical restrictions.
Mods are created by members of the community. Unfortunately, that means we can't provide technical support for any issues you are experiencing with them. Each steam workshop item has a comments section where you can describe issues you are having with a given mod.
You can manually delete mods by logging into the Steam through your web browser or desktop app.
- In the navigation menu at the top next to “Store” and “Community”, you’ll see your profile name. Click on your profile name and select “Content” from the drop-down menu.
- Select the “Workshop Items” tab.
- On the bottom right, select “Subscribed Items”.
- Click the “Unsubscribe” button next to the mods you wish to uninstall.
Have a question that isn’t answered on this page? Shoot us an email at support@keeptalkinggame.com
